Freight Forwarding

Shipment of goods is a complex process 1.

Source: 2019 Business Profile | DPDHL
Shipment Lifecycle

Source: 2019 Business Profile | DPDHL

It takes a lot of effort to deal with the whole process by the shipper. Thus in the 19th century, freight forwarders were born 2.

Freight forwarding is not just taking care of the transportation from origin to destination, e.g., taking over the goods and place it on the trucks and transport it to the destination. It cares about the whole lifecycle of the shipment3 4 5. For example, a freight forwarder dealing with freight capacity, combining shipments from different shippers for better efficiency, providing legal documents, and dealing with payments.

Source: Lai, 2004.
Logistics Service Capability as Perceived by the Respondent Companies in Hong Kong

Source: Lai, 2004.

The freight forwarding business has been regulated several times in history 5.

At the end of the 20th century, the internet started to bring in a lot of new ingredients to the freight forwarding business. Internet gets into the view of the freight forwarders as early as 2000 3.

Planted: by ;

L M (2021). 'Freight Forwarding', The Flow, 05 April. Available at: https://flow.leima.is/road-freight/topics/freight-forwarding/.